Refund Policy

1. Satisfaction Guarantee

We strive to ensure our students are fully satisfied with our courses and educational materials. However, if you are not satisfied with your purchase, we have a clear refund policy in place to protect your investment.

2. Eligibility for Refunds

For our online and private training courses, you are eligible for a full refund if you meet the following conditions:

• You request the refund within 14 days of the course purchase date or the course start date (whichever is later).
• You have not completed more than 20% of the course content.
• You have not downloaded any offline course materials or resources provided as part of the course.

3. Exceptions

We reserve the right, at our sole discretion, to limit or deny refund requests in cases where we believe there is refund abuse, including but not limited to:

• A significant portion of the course has been consumed or downloaded by a student before the refund was requested.
• Multiple refunds have been requested by a student for the same course.
• Excessive refunds have been requested by a student across multiple courses.

4. How to Request a Refund

To request a refund, please contact us using the contact form on our website with your email address used for purchase and the reason for your refund request. Our team will review your request and process eligible refunds within 5-10 business days.

5. Contact Us

If you have any questions about this Refund Policy, please contact us using the contact form on our website.